商务英语之投诉与处理

qj2006

投诉与处理

投诉与处理ComplaintsandAdjustment

2005-01-26

` Nusantata Trading Co. Ltd. Jalan Malaks No.51 Jakarta Indonesia Tel : 62 21 380000000 Fax: 62 21 380000001 January 18, 200# Ms. Leung Suet Chan Deputy Manager New Times Trading Company Limited 13-14/F., Industry Building 35 Harbour Road, Wanchai Hong Kong China Dear Ms. Leung Order NT-20717 Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order. The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have alreadly been forwarded you. We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again. Yours sincerely Rob Subbaraman Export Mangager

zhaoxi8621

为什么不发一下中文对照呢

不周山

楼上的说得对，如果资料中能加些中文的分析给大家的帮助更大。